Privacy
Privacy policy.
Effective August 25, 2026
The Carbon Bar respects your privacy. This policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, make a reservation, inquire about an event or catering, respond to an advertisement, purchase a gift card, or otherwise contact us.
Information we collect
Depending on how you interact with us, we may collect:
- contact details such as your name, email address, telephone number, company, and job title;
- reservation and event details such as preferred dates, guest counts, room preferences, dietary needs, and other information you choose to provide;
- transaction information connected with purchases, reservations, and events;
- marketing and advertising information, including the advertisement or campaign that led you to contact us; and
- website and device information such as IP address, browser type, pages viewed, and cookie or analytics identifiers.
How we use information
We use personal information to:
- respond to inquiries and plan reservations, private dining, corporate events, and catering;
- provide requested services and communicate about them;
- measure and improve our website, advertising, guest experience, and operations;
- prevent fraud, protect our systems, and comply with legal obligations; and
- send marketing communications where permitted by law. You may unsubscribe at any time.
Service providers and advertising platforms
We use service providers to operate our website, reservations, event inquiries, customer communications, analytics, advertising, payments, and related business systems. These providers may include OpenTable, Tripleseat, HighLevel, Google, Meta, website hosting providers, and payment or gift-card providers. They process information for us under their own terms and privacy practices. We do not sell personal information.
Cookies and analytics
Our website and advertising partners may use cookies and similar technologies to remember preferences, measure traffic and conversions, and show or evaluate advertising. You can control cookies through your browser and, where available, through platform advertising settings. Disabling cookies may affect some site features.
Retention and security
We retain personal information only as long as reasonably necessary for the purposes described above, to maintain appropriate business records, and to meet legal requirements. We use reasonable administrative, technical, and physical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices and rights
You may ask to access or correct your personal information, withdraw consent where consent is the basis for processing, or ask a question about our privacy practices. Some information may need to be retained where required by law or for legitimate business purposes.
Contact us
For privacy questions or requests, contact reservations@thecarbonbar.ca, call (416) 947-7000, or write to The Carbon Bar, 99 Queen Street East, Toronto, Ontario M5C 1S1, Canada.
Changes to this policy
We may update this policy from time to time. The effective date above identifies the latest version.